velvetechos ([personal profile] velvetechos) wrote2008-06-16 02:37 pm

(no subject)

I am super upset. I just received an alert from Travelocity concerning my trip to Hawaii in August. A nice happy "Your flight number/travel schedule has changed" - I now have a 15 hour layover in Seattle on my return flight....and I arrive in Seattle at about 10pm....and leave about 1:30 the next afternoon.....where am I going to find to go in Seattle at 10:00pm, when I've never been there before?? And why did they just change my flight like that, without telling me beforehand? I'm going to call later and see if there are any other possible transfers, I don't feel comfortable with the current arrangement.

[identity profile] fearful-penguin.livejournal.com 2008-06-17 08:33 am (UTC)(link)
Unfortunately it is in the small print that they can change flights provided they let you know - we used to get a lot of complaints about it at Thomas Cook. I completely understand your frustration though and hopefully they will be able to find a better one for you!

[identity profile] velvetechos.livejournal.com 2008-06-17 03:17 pm (UTC)(link)
I hope so too!!